Frequently Asked Questions

DidItIndex.com is an AI visibility scanner that checks whether AI search engines, chatbots like ChatGPT, and AI crawlers can find, understand, and cite your website content. It also asks ChatGPT and Claude live, with web search on, whether they recommend you. It runs 50 checks across 5 modules: SEO Readiness, Schema and Structured Data, AI Citability, Technical Trust, and AI Visibility.

Enter any URL and we fetch the page, then run it through our 5 scanner modules. We check your robots.txt, meta tags, structured data, content quality, and more. For AI Visibility checks, we ask ChatGPT and Claude live (with web search on) and query the Brave Search API to see if AI systems can actually find, describe and recommend your site.

Credits are the currency for running scans. Each URL costs 1 credit. Each scan job covers one domain (up to 25 URLs per job). You get 5 free credits when you sign up, and can purchase more in packs of 25, 125, or 750 credits.

Yes. Every new account gets 5 free credits on signup, enough to scan 5 URLs. No credit card required to get started.

Compare lets you scan your site and a competitor side by side. You see how both perform across all 50 checks, which helps identify where your competitor has an advantage in AI visibility and what you can do to close the gap. A "Why they win" section explains the three biggest reasons in plain English, with what to do about each.

AI Visibility measures whether AI-powered search engines and language models can find your website when people ask questions about your industry or topic. Unlike traditional SEO which focuses on Google rankings, AI Visibility determines if ChatGPT, Claude and similar tools will recommend or cite your content.

AI Visibility scores depend on whether AI systems have indexed your domain and consider it authoritative for your topic. New sites, sites with thin content, or sites that block AI crawlers typically score lower. Improving structured data, publishing in-depth content, and ensuring AI crawlers can access your site all help.

AI Insights shows what AI actually says about your site. It includes how GPT describes your domain, whether it recommends you for your topic, which competitors it mentions instead, and how it rates your content quality. This data comes directly from live AI queries.

Yes. Each report has a Public/Private toggle. When set to Public, anyone with the link can view the report without logging in. This is useful for sharing results with clients or stakeholders.

llms.txt is an emerging standard that helps AI models understand what your website is about. Similar to how robots.txt guides search engine crawlers, llms.txt provides structured context for language models. Having one can improve how AI systems describe and cite your site.

We recommend scanning after any major content update, technical change, or at least monthly. AI search results change frequently, and regular scans help you track whether your visibility is improving or declining over time. Or turn on Monitoring and let DidItIndex re-scan on a schedule for you.

Monitoring re-scans your site automatically on a weekly or monthly schedule using your existing credits, then emails you only when something changes: a score drop, a check that starts failing, or a recovery. There is no subscription and no monthly fee. Your credits, your schedule. If your balance runs out, monitoring pauses and resumes as soon as you top up.

Each monitoring run costs 1 credit per URL, the same as a manual scan. Monitoring 5 URLs weekly uses about 22 credits per month, and monthly monitoring of the same pages uses just 5. You see the exact cost and how long your balance will last before you turn monitoring on.

Yes. The free AI check on the homepage asks ChatGPT and Claude one question a customer would ask, live, with web search on. You see right away whether you were named and who was named instead. Create a free account to see the full answers and the websites each AI used. No credit card needed.

Prompt Tracking asks ChatGPT and Claude the questions your customers ask, every week or every month, and records whether they name you, where you rank in the list, who they name instead and which websites they used. You get an email only when AI starts or stops naming you. It is separate from website scans, so your SEO scores never mix with what AI says.

1 credit per question per run, and both ChatGPT and Claude are included. Track up to 10 questions per business. For example, 4 questions weekly uses about 17 credits a month. If neither AI answers a question, that credit is refunded.

Yes. Add the city and state your customers are in, and both AIs answer as if the question came from there. You can also list other names your business goes by, so a mention under a short name or old name still counts as you. Each result also shows the searches the AI ran to build its answer.

On a report, failed checks such as a missing FAQ, missing schema, a missing llms.txt file or weak meta tags have a button that writes the fix for you, based on your actual page. It costs 1 credit, and opening the same fix again later is free. Check the facts and fill in anything in [BRACKETS] before you publish.

If you use Prompt Tracking or Monitoring, you get one short progress email in the first week of each month: how often AI named you, who it named instead and how your scores moved. Every email has a one-click link to stop it.

If a scan fails due to a technical error on our end, credits are automatically refunded to your account. Credit purchases are non-refundable but never expire.

Traditional SEO tools focus on Google search rankings, backlinks, and keyword positions. DidItIndex focuses specifically on AI discoverability, checking whether AI chatbots and AI-powered search engines can find, understand, and cite your content. We test against real AI systems, not just search engine rules.